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Laboratories

Clinical and Pathology laboratories play one of the most pivotal roles in delivering proper medical care today. Without the accurate and timely information provided by today’s laboratory professionals, physicians would not have the information necessary to provide adequate patient treatment. Because of this, it is imperative for laboratories to continually improve operational performance and laboratory efficiency. 

Argent has assisted hundreds of laboratories throughout the world in improving productivity, enhancing quality and service and reducing unnecessary costs. Argent is a recognized leader in providing performance improvement solutions within the diagnostic community.

A growing number of health care organizations are turning to Lean as a way to reduce turn-around times, streamline workflow, improve service and quality levels, and increase productivity.  Argent provides training and implementation services to help clients reap the benefits of Lean and achieve the following types of results:

  • Work-In-Process (WIP) reductions up to 90%
  • Lead time reductions up to 95%
  • Space utilization improvement up to 75%
  • Productivity improvements up to 50%

Argent 20™ is a powerful benchmarking tool and database that is used for measuring and tracking key laboratory performance indicators over time. Unlike traditional benchmarking tools that compare limited data points between like-sized facilities, the Argent 20™ allows laboratories to accurately monitor internal performance metrics. This is essential for any laboratory operation wanting to improve overall performance.

Argent 20™ benefits include:

  • Accurate and objective performance metrics
  • Customized performance indicators
  • User friendly reporting
  • Enhanced decision making
  • Improved management

The Argent 20™ utilizes ratios and numerical quantification techniques to measure operational performance. The Argent 20™ was developed by Argent Global Services and is based on many years of hands-on experience assisting hundreds of laboratories worldwide.

Argent’s approach to laboratory efficiency is achieved via the Engineered-Lab® process. The Engineered-Lab® process is a methodical approach to discover the perceived and actual challenges facing the operation, develop solutions to combat the challenges and implement solutions using process engineering and lean techniques.

 The Engineered-Lab® is a comprehensive and customized laboratory solution that provides substantial benefits including:

  • Optimized specimen flow
  • Decreased labor requirements
  • Reduced errors
  • Enhanced service
  • Improved turn-around times

 Argent provides a total solution by creating an ideal physical layout, establishing a sound organizational structure, implementing internal and external best practices, and creating and monitoring the appropriate performance metrics. Next, Argent provides the proper management tools with the appropriate levels of technology. Lastly, we use lean techniques and six sigma monitoring applications to maintain optimal performance.

Lean-Lab™ is a powerful improvement initiative used by clinical laboratories to improve efficiency, enhance customer service, and raise quality and service levels in a quick timeframe. Some of the benefits of implementing Lean-Lab™ are:

  • Productivity improvements up to 50%
  • Turn-around time reductions up to 95%
  • Faster processing times
  • Space utilization improvement up to 75%

Argent’s experienced engineers have worked thousands of man-hours assisting health care organizations in implementing solutions that drive efficiency, reduce processing times and improve patient care. Our Lean Masters can help your organization implement rapid improvements, remove inefficiencies and gain competitive service advantages.

The effective deployment of technology helps companies to reduce costs, enhance visibility, improve decision-making capabilities and gain competitive advantages. Argent provides a solid catalog of technology services including:

  • Return-On-Investment (ROI) Analysis
  • Request For Proposal (RFP) Management
  • Technology Assessments
  • Project Management
  • Training Services
  • Vendor Selection

Argent has always had a philosophy of partnering with clients to implement solutions that drive efficiency, enhance customer service and improve quality. Some of the overall benefits of working with Argent to implement your technology initiatives are:

  • Unbiased recommendations
  • Focused and dedicated staffing
  • Project management experience

Argent Global Services has extensive experience in providing layout services to a myriad of industries and organizations.  What sets an Argent layout apart is our approach.  Whenever we are engaged by an organization, our objective is always the same… to assist our client in improving productivity and service while reducing operating costs and enhancing profitability.

An Argent designed layout is based upon a detailed understanding of workflow, procedures and processes, technology, and staffing. Argent’s engineering and consulting expertise goes into every layout. This ensures our clients of receiving a thoughtful design that incorporates an efficient workflow, best practices, appropriate technology, and proper staffing levels. Some of the benefits of working with Argent to implement a new layout are:

  • Improved workflow
  • Reduced costs
  • Elimination of bottlenecks
  • Reduced travel times
  • Better productivity

Engineered labor standards provide associates with fair and accurate productivity goals and supply management with objective performance measurement data. Argent has helped hundreds of companies around the world to establish fair and effective productivity standards within their operations. Some of the benefits of engineered labor standards are:

  • 10-40% labor cost reduction
  • Accurate goals that are sensitive to workload and volume fluctations
  • Fair and equal basis for performance measurement
  • Foundation for effective labor planning and performance reporting

Argent’s experience and industrial engineering background make us uniquely qualified in providing companies with accurate labor standards and productivity measurement solutions.

A comprehensive and thoughtful RFP can make all the difference in selecting the right solution provider. It is critical to incorporate criteria specific to the client’s goals and objectives rather than relying upon vendor recommended strategies.

 Argent works with companies to identify appropriate solutions, develop the correct scoring criteria and select vendors based upon the ability to deliver the proper solution. This ensures that companies are provided with a comprehensive and meaningful assessment that enables them to make the best investment decision possible.

 Some of the benefits of having Argent manage an RFP are:

  • Dedicated and knowledgeable resources
  • Unbiased viewpoint and recommendations
  • Scorecard results
  • Confidence in decision
  • Expedited process
  • More effective use of capital