Argent Global Services has been providing realistic and measurable solutions that enable our clients to gain a competitive advantage in the global marketplace since 1988.

Productivity Improvement Program

What is a Productivity Improvement Program?

Productivity is a measure of how efficiently a person completes a task. Productivity Improvement is the process of increasing output from each hour of work—by reducing waste and focusing on customer-driven, value-added activities.

A Productivity Improvement Program (PIP)—also referred to as a Labor Management Program or Workforce Optimization Program—is a structured approach to unlocking workforce potential and achieving sustainable performance gains.

Beyond improving output, effective productivity improvement programs align employees with the company’s culture and values, fostering a workplace where individuals feel safe, rewarded, and appreciated—factors that significantly drive performance.

A Labor Management Program is the most effective way to realize sustainable workforce optimization. An effective Labor Management Program can reduce labor cost while decreasing employee turnover by enabling management to invest in the workforce and maximize productivity.

The program combines four operational initiatives to optimize workforce performance and establish a culture of accountability.

  • Best Methods: A systematic approach for performing work that results in maximum output with the least down-time, at the lowest possible cost.
  • Standards/Goals: Provide the ability to accurately track productivity and hold associates and management accountable for their work.
  • Labor Management System: A system to capture, track, analyze and report progress against performance measurements.
  • Performance Coaching: A method to provide feedback and training focused on improving productivity by helping associates become successful.

Argent Global Services are experts in labor management, and we utilized our extensive engineering and operational experience to develop, implement and training programs for our customers.

What are the Benefits of a Productivity Improvement Program?

Managers will gain knowledge of methods and visibility of their operation that only this type of program can provide. An effective PIP provides timely visibility to labor performance and utilization, establishes individual accountability, enables management to invest in workforce training and development, and fosters a culture of continuous improvement.

By providing management with key labor performance and utilization metrics, the program will:

  • Maximize workforce potential,
  • Improve communication,
  • Increase management floor presence,
  • Provide the ability to accurately forecast and plan labor needs,
  • Improve labor management,
  • Increase productivity/operational efficiency,
  • Decrease employee turnover, and
  • Reduce labor cost.
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What does Argent Offer?

Argent offers a comprehensive Productivity Improvement Program that has been successfully implemented in several operations worldwide. The program is designed to achieve significant results from the synergy of four initiatives that optimize workforce performance and establish a culture of accountability and continuous improvement.

  1. Best Practices: A systematic approach focused on streamlining work processes to ensure minimum effort and maximum output without negatively impacting other associated work functions. Adherence to Best Practices ensures sustainable productivity improvement throughout an operation.
  2. Engineered Labor Standards: Provide the ability to accurately track productivity, set expectations and establish accountability for both associates and management.
  3. Labor Management System: Software to capture, track, analyze and report on progress against established performance standards/expectations. The system will help organizations by providing business analytics to improve employee productivity and utilization.
  4. Performance Coaching: A focused, one-on-one coaching process that uses timely observation findings and feedback to help associates succeed, improve work habits and develop improved skills.

Argent has developed a proprietary Labor Management System (LMS), VantageRPM. The system provides strong operational visibility and gets results. Ease of implementation and ease of use make VantageRPM an obvious choice for Argent clients. VantageRPM is supported by Argent’s full suite of services and has proven to be a more effective solution when compared to other LMS products in the market.

The logo for Argent's Labor Management Software, VantageRPM.

Why Choose Argent?

With over 35 years of engagement experience, Argent Global Services provides comprehensive labor management solutions tailored to meet the unique needs of each client. We draw upon our experience to create customized best-in-class productivity improvement solutions and strategies for our clients so that they achieve their performance improvement, productivity and cost reduction objectives.

Our engineers are productivity improvement experts, leveraging proven industrial engineering and Lean methodologies to eliminate obstacles, reduce inefficiencies, enhance operational performance and achieve sustainable results. We also provide services, such as operational assessments, facility layout and improved space utilization, and continuous improvement tools.

Argent’s approach combines technology, engineering expertise, and hands-on support to create sustainable improvements in performance and cost savings. Our Productivity Improvement Program has been successfully implemented across a wide range of industries— typically delivering labor cost reductions of 20% to 40%.