Argent Global Services has been providing realistic and measurable solutions that enable our clients to gain a competitive advantage in the global marketplace since 1988.

Labor Management System

Unlock Workforce Potential With a Labor Management System (LMS)

A Labor Management System (LMS) is a critical component of any Productivity Improvement, Workforce Optimization, or Labor Management Program. It helps organizations effectively manage labor by providing visibility, accountability, and actionable insights.

An LMS supports both management and frontline associates by:

  • Clearly communicating how performance is evaluated
  • Providing real-time visibility into performance
  • Enabling targeted coaching and development
  • Fostering a culture of continuous improvement

What Does Argent Offer?

The logo for Argent's Labor Management Software, VantageRPM.

 Argent has developed VantageRPM, a best-in-class Labor Management System that has proven to be an effective tool to optimize performance and workforce utilization. Meaningful reports can be mailed right to your inbox.

This comprehensive labor management software has been designed for ease of implementation and ease of use and provides optimal flexibility in tracking workforce performance metrics specific to each operation. It is system agnostic and can be interfaced with any system (WMS, timeclock/payroll, HR) and has easy to use and versatile interfaces that provide powerful tools and data exports.  

VantageRPM provides a dynamic reporting functionality that is essential to establishing a highly effective labor management solution that can reduce labor costs by 30% – 40% when implemented as part of Argent’s Productivity Improvement Program.

What are the Benefits of a Labor Management System?

Some of the potential benefits from a LMS are:

  • Quick access to performance information (who is doing well and who needs help)
  • Improved utilization of associate time
  • Increased productivity (identify processes that need improvement)
  • Maximized workforce potential
  • A culture of continuous improvement
  • Improved forecasting/labor planning/staffing requirements
  • Reduced labor cost (5% – 10%)
Characteristics of a Best-in-Class LMS
  • Comprehensive data capture and reporting
    • Tethered and untethered functions
    • Direct and Indirect functions
  • System agnostic: can interface with any WMS, ERP, HR or Payroll/Timeclock system
  • Enterprise-level reporting and dashboards
  • Scheduled email distribution of reports
  • Unlimited number of functions, units of measurement and metrics
  • User ability to add, change or delete functions and metrics
  • Kiosk data entry and viewing / support for indirect functions
  • User-defined, individual associate-based discipline and progression schedules
  • Any labor standard metric – individual, team, direct, indirect
  • Date activation, de-activation and tracking of seasonal standard factors
  • Performance Coaching – observation tracking, session documentation, scheduling, planning
  • Forecasting & Labor Planning – based on historical or expected volume and/or performance
  • Announcement Engine – auto-distribution of messages, alerts, reports and dashboards

VantageRPM is a cloud-based solution powered by Microsoft Azure which provides enterprise level performance, security and reliability.

Learn More: VantageRPM Features and Functions

Related Articles

How To Know if a Labor Management System is Right for You

An article written by General Manager Tom Dooner  to help you decide if a Labor Management System is right for your operation.

Learn More

What are the Critical Characteristics of a Good Labor Management System?

An article written by Project Manager Ben Fronkier that discusses the critical characteristics of a good Labor Management System.

Learn More